The role of a Customer Support Specialist is to provide our customers with professional technical support via email, Skype and phone.
Location
Requirements
- Excellent English skills – both written and verbal
- Knowledge of Internet technologies
- Computer skills and knowledge of MS Office applications
- Self-motivated, reliable and highly organized
- Team player with a positive attitude and willingness to learn
- Logical thinker
- Good communication and customer care skills
- Willingness to work in shifts
Considered a plus
- Fluency in other foreign languages would be advantageous
- Experience in SMS business will be considered an advantage but is not a necessity
At HORISEN we build a workplace that supports, inspires and encourages our people. We foster a work environment where people are motivated to give their best and feel good about what they do.
Work:
Dynamic work in a company with more than 20 years of experience in a future-oriented industry
Competence:
Opportunity to grow under the mentorship of colleagues with extensive experience and to make a personal contribution
Team:
A powerful mixture of highly experienced professionals and young team members who are motivated, open-minded and easy to cooperate with
Cooperation:
A supportive, non-toxic environment with a safe space to share your ideas and opinions
Workplace:
A modern working environment with everyday refreshments and a good mood
Salary:
A competitive salary with performance-related improvements and great development opportunities
Opportunity:
Chance to contribute to cutting-edge messaging technology development, expand knowledge and master your professional skills
Social benefits:
Private medical insurance including regular check-ups, access to private hospitals etc., for employees’ well-being and self-care
