IT Specialist

AMICUS is a pharmaceutical company, a member of Swiss based Swixx BioPharma group.

If you are interested to start your career or continue to work in a dynamic, highly professional environment, AMICUS SRB d.o.o. gives you the opportunity to do so.

AMICUS SRB d.o.o. seeks to hire IT Specialist, corporate position based in Belgrade.

Job requirements

Experience

• At least 3+ years' experience in IT support roles, IT product/software/service sales or marketing.

Skills

• Good overall understanding of IT systems, hardware, and software
• Resourcefulness in problem solving
• Analytical and team-working skills
• Strong interpersonal skills and service-oriented attitude
• Ability to guide users with no technical experience/education to the solution of technical issues
• Proactive in recognizing and suggesting improvements where IT can bring efficiency into everyday work
• Excellent command of English language (verbal and written)
• Good understanding and knowledge of Microsoft based software/work environment.

Key roles and responsibilities

• First line response to IT related requests from across the company
• Following up to realization of support request in timely manner
• Helping non-technical employees to solve the issues and provide know-how in use of IT systems and applications, in person and remotely
• Maintenance and administration of IT equipment and systems
• Commission/decommission of user IT equipment (laptops, tablets, smartphones)
• Installation/configuration of client-side equipment, operating systems, and software
• Administration of IT inventories
• Participation in the IT equipment procurement
• Participation in onboarding, offboarding, and generally, training of employees for the use of new IT solutions

The responsibilities listed above are a high-level summary for the position and other responsibilities might be assigned as the company grows.

Ideal candidate should possess great organizational skills, strong sense of personal responsibility and readiness to keep up with the growth of our company.

The recruitment procedure will be done with the utmost discretion.

Only shortlisted candidates will be contacted.