This is us
At Qinshift we’re committed to making real impact. With us you’re working with teams of tech focused peers who thrive with creative thinking and dedication to learning and improvement. Here, you’ll be an important part of our community, where we actively encourage you to bring thoughts and ideas to the table. If this resonates with you and you're interested in OSS Operations and Support Engineer, we would be delighted to talk to you.
This is you
Required skills:
- Proven knowledge of Order Management System (OMS) software, order fulfillment, and inventory operations processes.
- Experience in Nokia FlowOne OMS is a plus
- OSS and BSS system integration - implements, and provides advanced support for the network, operating systems, applications, products, and services
- Business analyst of Telco OSS/BSS process
- Knowledge of Oracle PL/SQL, REST, SOAP
- Basic knowledge of Linux administration and Java
- Knowledge of PostgreSQL and MongoDB monitoring
- Application deployment process and support (release and deployment management)
- Familiar with the usage of Jenkins and Grafana
- English professional proficiency
This is your role
- Resolving incidents and defects as an L2 advanced tech analyst working closely with expert product (WPOs) and service support.
- Executing application deployment
- Manage technical documentation
- Monitor, Support, and Troubleshoot daily OSS processes.
- Execute operational activities following schedule of daily activities
- Monitor the performance of the systems.
- Applying Agile methodology by working very closely with WPOs and Scrum Master.
- Develop and deliver training to colleagues and clients.
- Maintain the record of work activities.
- Monitor work within the team and assigned subject expertise.
- Collaborate in activity coordination.
Continually improve processes and procedures
What awaits you at Qinshift?
Through our values, Better Minds, Bolder Ideas, and Bigger Hearts, we strive to provide you with the tools, the autonomy, the trust, and assistance you need to excel. Enjoy benefits like private health insurance, well-being programs, flexible and hybrid work models, laptops and gear, trainings, language classes, social events, great offices, and more.
We take pride in the diverse skills and character of our teams, welcoming everyone to apply and contribute to our collective strength.
Upoznaj kompaniju
Qinshift is a European-based tech and consultancy company, solving business challenges for forward-thinking companies worldwide. We specialize in building and designing software and delivering end-to-end enterprise solutions, UX and UI design, managed services, and product development offerings. Qinshift also provides tech consultancy services. We cater to a diverse clientele, including large telecom and satellite operators, financial & banking institutions, manufacturing and automotive companies, and mobility and health organizations, supporting their digital transformation journey. Qinshift is based in Prague, Czech Republic, and has over 3500 employees worldwide.
Menadžment kompanije
Beneficije
Balans karijere i privatnog života
Timska atmosfera
Zadovoljstvo projektima
Mogućnost napredovanja
Iskustvo o radu
Service delivery manager
Pozitivno
Veoma dobro organizovani, projekti su zanimljivi, tim odličan, razni benefiti: piće na poslu, rad od kuće ili iz kancelarije, popusti, pokloni, fit pass, paketići za decu, dan za polazak deteta u školu, team building, privatno zdravstveno... Management sjajan i profi, klijenti takodje. Mnoštvo seniora sa kojima je divno raditi.
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