QA Manager

Have you heard of BlueCat? We’re one of those hidden gems that’s been disrupting the market as a key player in the rapidly growing space of Intelligent Network Operations. Organizations require a new model of network operations that links foundational core services with a deep, predictive understanding of network health and performance to improve change readiness. BlueCat’s Intelligent NetOps is a first-to-market combination of systems of understanding and change. BlueCat enables teams to enhance agility and mitigate risks from high rates of change with a unified management lifecycle, from provisioning to proactive troubleshooting and remediation.

At BlueCat, we take immense pride in our award-winning culture, an integral part of our identity. We are proud recipients of several prestigious accolades, including the "Great Place to Work" certification. By becoming a part of our team, you not only join a company at the forefront of technology but also become an integral member of Canada's top workplaces in various categories, including Technology, Today's Youth and Women, and Mental Health and Inclusion.

We are looking for an experienced QA Manager to lead our quality assurance function with a blend of strategic foresight and technical leadership. This role is ideal for someone passionate about driving product quality, scaling test architecture, and mentoring high-performing QA teams.

You will define and execute the QA strategy, guide architectural testing decisions, and ensure seamless delivery through structured release governance. Your leadership will directly influence the stability, performance, and trustworthiness of the products we deliver to customers worldwide.

What You’ll Do:

• Develop and execute a QA strategy aligned with product goals and customer expectations.
• Lead the adoption and evolution of scalable test frameworks and participate in architecture/code reviews.
• Mentor QA engineers across all levels and foster a high-performance, feedback-driven quality culture.
• Own QA planning and scope definition for release cycles, including risk assessments and traceability.
• Partner cross-functionally with Engineering, Product, and DevOps to embed QA early in development.

Minimum Requirements:

• 7+ years in software quality assurance, including 2+ years in a people leadership or QA management role.
• Proven experience defining and implementing scalable test strategies and automation frameworks.
• Hands-on experience with modern JavaScript-based testing tools (e.g., Cypress, Playwright, Jest).
• Strong understanding of CI/CD practices and their role in continuous testing.
• Excellent communication skills, with the ability to align QA goals across technical and non-technical stakeholders.
• Demonstrated leadership in mentoring and growing technical QA teams.

Bonus Points:

• Experience with performance testing or observability tooling.
• Familiarity with shift-left testing, risk-based testing, or test traceability tools.
• Knowledge of cloud testing environments and containerized pipelines.

Why Join Us?

You’ll play a critical role in shaping the future of product quality at our company, working with passionate engineers and forward-thinking leaders. Your work will ensure that we ship resilient, scalable, and user-centered solutions—faster and more confidently.

If you share our enthusiasm for the future of our company and are eager to contribute to our vibrant workplace, we look forward to receiving your application! Our comprehensive benefits encompass your health, financial well-being, and overall wellness, and we are committed to providing an exceptional work environment, enriching employee programs, and fostering a remarkable company culture. At our core, we champion values such as transparency, curiosity, respect, and above all, the pursuit of enjoyment.

In addition, we offer a range of appealing perks, including:

• A Professional Development Budget
• Dedicated Wellness Days and Wellness Week
• A Lifestyle Spending Account
• An Employee Recognition Program

Join us in shaping the future of our organization, where your talent and dedication can truly thrive. We invite you to apply and become a valuable member of our team!

BlueCat is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. BlueCat will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.