The Senior Workday Functional Analyst role will initially be involved with the implementation and design of the Workday Learning and Recruiting functionality, then it will transition to ongoing administration, development and support of Workday once the implementation is completed. The role requires gathering of requirements, solving issues, system configuration, testing, and developing and executing of enhancements. Workday functionality that this role will primarily support include: Core HCM, Talent Management (including skills), Recruiting, Learning and Journeys.
Major Responsibilities
- Provides Workday subject matter functional expertise for both initial implementation and then day-to-day support and development including business process configuration, data upload (EIB), testing and other troubleshooting support – with a focus on Core HCM, Talent Management (including skills), Recruiting, Learning and Journeys modules
- Leverage your expertise in Workday to develop future state processes based on best practices
- Maintains training and communication material, may participate in delivery of training
- Develops and drives innovative and proactive change efforts for HR process improvements, including enhancements to end user experience
- Partner with HR leads, Talent leads, Learning Leads, Recruiting leads, vendors and external consultants to resolve problems and provide innovative solutions
- Analyze and present potential solutions to system issues and options for change requests to various stakeholders
- Assume the lead role within projects for particular functional areas (Core HCM, Talent Management (including skills), Recruiting, Learning or Journeys) as required
- Handles ad-hoc or complex mass uploads
- Supports Workday users with completing processes as required
- Identify problem areas and non-value-added activities that need to be changed or eliminated
- Participates in deployment of new businesses: map current processes and data, identify gaps with Workday processes, recommend changes, define requirements, configure, test and validate changes
- Assists with bi-annual releases, including analysis of impacts of new functionality, testing of integrations and cross functional up and downstream analysis
- Work with a global Workday support team on day to day activities
Knowledge and Education:
- Completion of University Degree
Skills and competencies required to perform the job:
- 5-7 year’s Workday functional experience
- Experience with implementing Workday Learning and Recruiting solutions as part of a large scale HR business transformation in a globally diverse organization
- Strong attention to detail
- Strong verbal and written communication skills
- Strong analytical mind; demonstrated critical thinking and analytic skills with strong problem solving and troubleshooting skills
- Ability to accurately collect information in order to understand and assess the clients’ needs and situation
- Excellent collaborator and a team player
- Well-developed root-cause analytical skills with the ability to configure and troubleshoot issues and defects
- Ability to prioritize workload and provide timely follow-up and resolution
- Ability to manage confidential and sensitive employee information
- Understanding of HR operations and experience in employee data management
- Ability to understand business priorities and align technology opportunities
- Ability to set priorities in a fast-paced environment
- Focus on quality and customer service
- Preferred: Workday Functional Certifications; Workday Pro certification in one or multiple of the Recruiting, Learning, Talent functional areas and previous support experience
Any Additional Information (Language proficiency, etc.)
Strong English skills are mandatory.
What we offer:
Opportunity to work and develop your skills in a 180000 end users environment. Great team and good atmosphere at work.
