Technology Business Consultant

Are you curious, motivated, and forward-thinking? At FIS you will have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

In this role you will be responsible for implementation process at our clients (mostly banks), as a part of our remote projects. Occasional on-site support may be requested. The solution offers features and functionalities in a financial risk domain. You will execute project activities related to functional requirements, configuration, testing, training, and support.

The solution that this role will be implementing is FIS® Balance Sheet Manager (formerly Ambit BancWare and Ambit Focus), a comprehensive balance sheet management solution that offers banks the tools they need to address growing market and regulatory pressure.

What you will be doing

• Implementing of risk management concepts in the company's own system solution
• Analyzing and conceptualizing relevant business information to support the customer's risk management in the best possible way
• Provision of technical and professional support, solving problems of the customers, and providing customer trainings
• Continuous learning about risk management approaches considering regulatory requirements with a focus on asset and liability management, liquidity risk management and market risk management
• Works individually or within a team on technology business consulting projects to meet specific client requirements.
• Serves as liaison between end-users and consultants during consulting projects.
• Expertly researches and documents client needs, technology or regulations related to system design, enhancement and acquiring hardware or software that will impact multiple platforms and/or applications.
• Defines product scope, objectives and requirements. Defines specifications and data models for product development and testing.
• Creates detailed specifications from which programs will be written.
• Analyzes marketplace, industry, company, technology trends and best practices, vendor products and services, etc. Also analyzes system impacts to other systems and procedures.
• Devises and/or modifies processes and procedures to achieve greater efficiencies and to solve most complex technical problems related to computer equipment capacity and limitations, operating time and form of desired results.
• Assesses available technologies and recommends solutions to consulting team.
• Writes test plans and test cases to ensure enhancements made to applications meet client needs and application integrity is maintained.
• Conducts a variety of tests such as system, integration, readiness and acceptance tests. Conducts tests using client data to be certain client needs will be met.
• Influences clients, business partners and service providers regarding priorities, hardware/software selection and/or vendor selection.
• Consults directly with clients and may travel to client site.
• Acts as team leader for technical aspects of consulting projects leading sub-plans or small projects. May mentor, guide, advise and/or check work of less experienced business systems analysts and technology business consultants.\
• May play a key role in training client and technical support personnel on enhancements, new systems or procedures.
• Training may be delivered one-on-one as knowledge transfer or in a classroom setting depending on number in audience and client preference.
• May serve as pre-sales support specialist when needed.
• Other related duties assigned as needed.

What you bring:

• Previous experience of 3+ years in a similar role (banks, consulting, Fintech)
• In-depth knowledge of risk management and EU regulatory requirements, especially related to asset and liability management, liquidity risk management and market risk management
• Previous experience working in larger, multinational company
• Experience working with clients
• Good communication and presentation skills
• Excellent customer service skills that build high levels of customer satisfaction for internal and external clients
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors
• Willingly shares relevant technical and/or industry knowledge and expertise to other resources
• Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills
• Ability to persuade and influence others on the best approach to take
• Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed
• Is resourceful and proactive in gathering information and sharing ideas
• Bachelor’s degree in finance, accounting, economics, or information systems or the equivalent combination of education, training, or work experience.
• Fluency in English

Added bonus if you have:

• Previous background in banking industry will be considered as a big plus.
• Previous experience as a professional services consultant
• Experience with SQL Server and relational databases
• Familiarity with Agile and Scrum methodology
• End-to-end software implementation experience (preferably at a software vendor)
• Must be comfortable in Client-facing situations to conduct trainings, presentations, escalations, etc.
• Understands the full IT project life cycle from requirements gathering through implementation and go live procedures.
• Excellent customer service skills that build high levels of customer satisfaction for internal and external clients.
• Ability to identify, address, and resolve Client issues.
• Strong analytical, statistical and problem-solving skills.
• Ability to meet tight deadlines.
• Excellent communicating skills, both verbally and written, to provide clear, concise explanations of software capabilities.
• Ability to design, document and implement process improvements.
• Ability to travel up to 50%, if needed.
• Knowledge of BancWare Balance Sheet Manager (commonly referred to as BancWare ALM), Ambit Focus, BancWare
• Data Integration (BDI), and SSMS/SSAS is preferred.
• Knowledge of German language

What we offer you:

• A work environment built on collaboration, flexibility and respect 
• Competitive salary and attractive range of benefits designed to help support your lifestyle and wellbeing (including private healthcare, 27 days of vacation, work from home - 2 days a week, etc.)
• Varied and challenging work to help you grow your technical skillset