SAP Delivery Manager

Responsibilities

• Manage the design and deployment of integrated end-to-end solutions
• Establish a strategy of continuous delivery risk management that enables proactive decisions and actions throughout the delivery lifecycle
• Be accountable for the technical leadership regarding the delivery, ensuring a sound and future-proof architecture is planned, and the implementation meets the technical quality standards
• Share business values of new SAP solutions to a customer and prove that design and new system architecture will help achieve business goals
• Manage customer expectations and relationships, address customer issues during an engagement in cooperation with the Account Manager
• Proactively gather feedback from the key business users and understand the business and system gaps; make recommendations and lead implementations for enhancements
• Prepare estimations on time frames, quality, and quantity of resources required to implement projects successfully; develop project plan incorporating all project variables
• Assure governance of processes in delivery management and production as per the selected delivery model
• Act as a single point of responsibility over any delivery-related matters for the top management and client, including escalations, upsells, ramp downs, etc
• Build delivery timelines for multiple streams, analyzing internal/external dependencies

Requirements

• Solid knowledge of SAP project methodologies (ASAP, SAP Activate) and the differences between them
• Experience in working with SAP Solution Manager with or without Focus Build
• Understanding of SAP extensions principles and options
• Strong knowledge of SAP S/4HANA migration/implementation approaches
• Agile development experience with knowledge of application, software architecture and delivery methodologies
• High-level understanding of several SAP products capabilities, functionality, and technologies: SAP S/4HANA (Finance, Logistics, Production), SAP C/4HANA (Commerce, Marketing, Sales), SAP SCM (TM, EWM, IBP), SAP GRC (AC, PC, RM), SAP SuccessFactors and SAP Ariba
• Strong interpersonal skills with the ability to build effective relationships
• Leadership and interpersonal skills with client interaction background
• Experience in governing project delivery across the board of all stakeholders
• Experience and up-to-date knowledge of design and implementation of end-to-end solutions
• Ability to establish solid working relationships with clients, plus the ability to work effectively as a virtual member of a dynamic, dispersed team and to meet deadlines
• Advanced planning and management skills
• Profound experience in onshore, nearshore, and offshore outsourcing and delivery models

Nice to have

• Strong knowledge of SAP solutions and/or technologies
• Experience with the following software development processes: Agile, Scrum
• Understanding of SAP CI/CD approach

We offer

• Diverse multicultural, multi-functional, and multilingual work environment
• Global scope, international projects in different business domains: life sciences and healthcare, retail, and distribution, software and hi-tech, etc
• Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey
• Numerous opportunities for self-development: hard & soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses
• Knowledge-sharing with colleagues from EPAM's global tech communities
• English language courses
• 25 days holiday per annum
• 5 days of sick leave without medical certification
• Private health insurance for employees and discount for private health insurance for family members
• Discount for Fit Pass program
• Comfortable modern offices in Belgrade and Novi Sad or remote work from any location in Serbia
• Regular corporate and social events (parties, sport events, advanced CSR programs etc.)
• Learning programs for kids (eKids)