IT Administrator

About Us:

Bit Support Ltd. as a Serbia-registered company provides top-tier operational support and compliance services for global financial institutions. We specialize in ensuring that our workforce is aligned with global financial regulations and best practices, making us a trusted partner for institutions aiming to optimize their operational efficiency on a global scale. We are dedicated to maintaining our position as a trusted partner in the financial industry by driving operational excellence and sustainable growth. 

Position Overview:

As we continue to expand, we are seeking an experienced IT Administrator, with a good background in network/security, system administration and Windows AD to join our team. The ideal candidate will have solid experience in managing IT infrastructure, troubleshooting technical issues and implementing effective solutions to enhance system efficiency and security.

 Responsibilities:

• Manage and maintain network infrastructure, including routers, switches, firewalls, and VPNs.
• Administer Windows based servers and systems, ensuring smooth operation and optimal performance.
• Administer Windows based desktop/laptop and various third-party applications.
• Troubleshoot hardware, software, and network issues, providing timely resolution to minimize downtime.
• Implement and maintain security measures to protect company data and systems from cyber threats.
• Collaborate with internal teams to identify IT needs and propose innovative solutions to meet business requirements.
• Provide technical support and training to end-users as needed.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum 3 years of experience as an IT Administrator.
• Strong knowledge of networking protocols, TCP/IP, DNS, DHCP, and VPN technologies.
• Proficiency in Windows server administration, Active Directory, and Group Policy management.
• Excellent troubleshooting skills and the ability to analyse and resolve technical issues efficiently.
• Strong communication and interpersonal skills.
• Relevant certifications (e.g., CompTIA Network+, MCSA, MCSE…) and experience with PF Sense firewall are a plus.

What We Offer:

• Competitive salary.
• Private health insurance.
• Fit Pass membership.
• Access to a fully stocked office with snacks, refreshments, and coffee.
• Opportunities for professional development and career advancement.
• A collaborative and inclusive work environment.