Senior CRM Data Analyst

Raiffeisen banka a.d.

3.8

Beograd | Hibrid

18.02.2026.

SQL Python CRM senior

We are looking for a business expert with a technical background, specialized in data analytics. In our team, you will work on innovative CRM strategies, test new approaches, and use cutting-edge marketing automation tools.

What will you do?

Perform complex analyzes based on digital and traditional data
Create customer insights to increase sales and improve relationship with customers
Improve and maintain CRM Infrastructure (CRM jobs, data transformation)
Support execution of CRM Campaigns (various analysis, coding – SAS/SQL)
Maintain, improve, and identify new real-time use cases
Create different CRM reports for relevant stakeholders and Management
Build and maintain dashboards, reports and KPIs to track CRM and digital performance
Ensure Data Quality accuracy and compliance with data protection regulation (e.g. GDPR)

What are we looking for?

3+ years preferably in financial sector
University degree (bachelor’s or higher)
Experience with at least one of programming tools (SAS, SQL, Python)
Excellent knowledge of MS Office tools
Excellent organizational and communication skills
Advanced knowledge of English (written and spoken)

What makes you a great fit?

Make conclusions based on relevant data and insights
Detailed-oriented with strong problem-solving skills
Strong analytical mindset with the ability to translate data into actionable insights
Proactive approach to everyday work

We offer:

Working in a positive atmosphere and supportive work environment
Agile way of working with modern and digitalized processes
Working with cross-functional team consisting of different industry experts
Unique chance to participate in and drive digital transformation of the organization
Ability to see the purpose and direct impact as result of your work
Opportunity for continuous professional and personal development
Flexible working arrangements, hybrid way of work and determining your own work life balance
Private pension fund and health insurance
Company restaurant with preferential prices for employees
Sport activities and team buildings