Senior Site Reliability Engineer

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions.

Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms.

Through research and development initiatives in our FinLabs, we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications, and more.

Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams.

With top clients to boast about, Synechron has a global workforce of 14,000+ and has 55 offices in 20 countries within key global markets.

For more information on the company, please visit our website: www.synechron.com.

We are hiring a Senior Site Reliability Engineer

Hybrid working model - Novi Sad or Belgrade office

We are seeking a Senior Site Reliability Engineer with a strong background in Monitoring and Observability (Otel) to participate in the buildout and enhancement of our SRE capabilities. The ideal candidate will have a proven track record in implementing Otel within a robust SRE framework, with experience in Python, Java, and AWS cloud services. You will play a key role in ensuring the reliability, scalability, and performance of our services.

Key Responsibilities:

• Participate in the buildout and management of our SRE team, establishing best practices and protocols.
• Drive the adoption and implementation of Observability (Otel) across our services and platforms.
• Develop, deploy, and maintain scalable and highly available systems on AWS.
• Write and review code in Python and Java, contributing to both development and operations solutions.
• Create automation tools for system health, performance, and reliability.
• Work closely with the development teams to integrate Otel for comprehensive observability and monitoring.
• Design and implement cloud architecture that is secure, scalable, and cost-effective.
• Define SLOs, SLIs, and error budgets, ensuring they are well-understood and actionable.
• Conduct post-incident reviews and lead the implementation of effective preventive measures.
• Provide mentorship and guidance to junior SRE team members.

Qualifications:

• BS/MS in Computer Science, Engineering, or a related field, or equivalent work experience.
• Experience with Observability tools, such as Otel (OpenTelemetry).
• Strong experience in Monitoring using Grafana.
• Basic experience in using Prometheus.
• Some hands-on experience in Python and Java programming languages.
• Proficient in AWS cloud services and infrastructure.
• Knowledge of best practices in continuous integration and delivery (CI/CD).
• Experience with infrastructure as code (IaC) tools such as Terraform or AWS CloudFormation.
• Strong understanding of system design, data structures, and algorithms.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and collaboration abilities.

What’s in it for you:  

• Global mobility program: Experience our international culture and way of doing things
• Opportunity to move into new projects, roles, and between departments              
• Specialized training, accredited certification, and unlimited Udemy courses 
• Opportunity to grow your career through our customized leadership program                     
• Private medical insurance            
• FitPass membership
• Attractive salary package and the chance to earn performance-based bonuses      
• Comprehensive Referral Rewards Program

One of the prerequisites for this position is that the prospective candidate must possess a valid work permit for Serbia. 

*Dear applicant, only short-listed candidates for this Job opening will be contacted. If we find you more suitable for any of our other future job openings, we will keep you in mind and reach out to you accordingly. 

We are looking forward to meeting you!

SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.