Senior Software Reliability Engineer

About the team

We are a global team of 130+ working from over 40 countries around the globe. We hire globally, you work locally — in the heart of London, a beach outside of Rio de Janeiro, or a quiet village near Florence, the choice is yours. Every few months we travel to meet up somewhere in the world and spend some quality time together. We place a huge amount of trust in our people, and we measure the outcomes rather than the work itself. Our values fuel our results.

The role

As part of the SRE team, you will help us to enable the engineering teams to deliver the services that provide our suite of SaaS products. You will work closely with other Backend and Frontend engineers using and developing tools for deploying, scaling and monitoring systems.

The main technologies you will be working with are Terraform, Ansible, Kubernetes, Grafana Stack, PostgreSQL and Google Cloud Infrastructure. Our team meetings are scheduled between 11:00 and 16:00 UTC. Your availability and commitment to participate in these sessions are essential for effective collaboration and team alignment.

Your main responsibilities will be:

• Design and deploy solutions on the cloud, optimising for cost, performance and security
• Create and maintain service delivery tools
• Extend monitoring and logging solutions
• Respond to major incidents, fixing and improving the systems

About you

We would love to hear from you if you are passionate about technology and enjoy monitoring, automating and creating/maintaining tools.

In particular, we are looking for:

• Professional experience managing Cloud Platforms like GCP, AWS or Azure
• In-depth knowledge and experience with Kubernetes
• Proficiency on tools like: Terraform, Ansible, Github Actions
• Expertise with observability tools like Grafana, Prometheus and/or Loki
• Strong Systems Engineering and Security background
• Collaboration, communication, and ownership
• Proficiency in the English language, both written and verbal, is required for success in a remote and largely asynchronous work environment

Benefits

• Freedom to choose when and how much you work—we only measure results
• 24 days of paid time off a year, plus your local holidays
• In-person meetups for team-building (expenses covered)
• 4-6 weeks paid sabbatical (depending on tenure)
• Laptop budget up to 2,500€ and it renews every 3 years
• €2,000 budget to set up your home office and an additional €300 every year after 3 years of tenure
• €3,000 per year for co-working space membership and/or internet service at home
• €4,000 per year contribution to use for training, workshops, and conferences
• €2,000 per year contribution for any equipment or services to improve and/or maintain your physical and mental health
• Support for buying tools you need for doing your best work (even eyeglasses if you need a new pair)