Website and Application Manager

We are an IT company occupying a remarkable place in marketing, gaming, and financial segments of the iGaming industry. Our products are successfully implemented in European, African, and Latin American markets.

Ever since we first started, we have been driven to find the best solutions in everything we do. At the same time, we have been creating strong connections worldwide, which have helped us establish our presence in the industry.

We strive for fun, elegance, and efficiency in everything we do. You can feel this in our relaxed, homelike working environment. We offer employment and seek to hire only the brightest, most driven, and most gifted minds around.

Currently, we are looking for an ambitious Website and Application Manager to join our team for full-time employment in our beautiful office in New Belgrade.

Here are a few reasons to join us:

• competitive salary and constant encouragement for your efforts and contribution (annual salary review);
• rapid growth (junior to CEO is a familiar journey for our company. We value business results and individuals eager to raise the bar. As an employer we provide supportive space to pursue your ideas);
• we are taking care of the overall well-being of our people by providing private health insurance and Fit Pass for all;
• work-life balance (25 working days of paid vacation, flexible schedule, corporate events, and team-building activities);
• modern and comfy office (easy-to-get office in new business center with a spectacular view, free fruits, and snacks in the office, playroom with billiard, tennis table, and PlayStation);
• we like to celebrate special days and have fun at our corporate events, and team-building activities, and we have special vouchers for our people’s birthdays so you can enjoy your special day.

Job Description:

The Website and Application Manager is responsible for overseeing the performance, functionality, and user experience of the company’s online platforms, including the website and mobile applications. This role involves managing updates, ensuring seamless integration across systems, and driving engagement through an optimized digital experience. The ideal candidate is highly technical, user-focused, and experienced in maintaining and enhancing digital platforms in a fast-paced online environment.

Key Responsibilities:

1. Platform Management and Optimization

• Oversee the daily operation of the website and mobile applications to ensure performance, uptime, and reliability.
• Collaborate with development teams to implement updates, fix bugs, and launch new features.
• Continuously optimize platform performance to improve loading speed, user navigation, and overall experience.

2. User Experience (UX) Enhancement

• Analyze user behavior and feedback to identify areas for improving the user journey.
• Work with designers and developers to implement UX/UI enhancements across platforms.
• Ensure consistency in branding, design, and messaging across all digital touchpoints.

3. Content Management and Updates

• Manage and update content on the website and mobile applications, including promotions, product launches, and announcements.
• Collaborate with the marketing team to ensure timely and accurate content updates.
• Implement tools and processes to simplify content management and ensure scalability.

4. Performance Monitoring and Analytics

• Use analytics tools to monitor platform performance, user engagement, and conversion rates.
• Track KPIs such as bounce rates, session duration, and user retention to identify improvement areas.
• Prepare regular performance reports for senior management, highlighting insights and recommendations.

5. Mobile Application Management

• Ensure mobile applications are updated regularly to meet user needs and technological advancements.
• Monitor app store performance, including downloads, ratings, and reviews, and implement improvement strategies.
• Collaborate with product and development teams to implement new app features and enhancements.

6. Cross-Departmental Collaboration

• Work closely with product, marketing, customer support, and IT teams to align website and app strategies with broader business objectives.
• Act as the main point of contact for all technical and operational matters related to digital platforms.

7. Testing and Quality Assurance

• Oversee regular testing of website and application features to ensure functionality and performance across devices and browsers.
• Manage the identification and resolution of technical issues promptly.
• Implement A/B testing to optimize features and user interfaces.

8. Security and Compliance

• Ensure website and applications meet industry security standards and best practices.
• Collaborate with legal and compliance teams to adhere to data protection and privacy regulations.
• Implement monitoring tools to detect and address potential security threats.

9. Innovation and Trend Monitoring

• Stay up-to-date with the latest trends and technologies in web and mobile development.
• Propose and implement innovative solutions to improve platform capabilities and user engagement.
• Explore emerging technologies like AI and personalization tools to enhance digital experiences.

Qualifications:

• 5+ years of experience managing websites and mobile applications, preferably in a digital or online business environment.
• Strong knowledge of web and app development technologies, content management systems, and analytics tools.
• Proven track record of optimizing digital platforms to improve user experience and engagement.
• Strong project management and organizational skills.
• Excellent communication and collaboration skills.
• Proficiency in English (written and spoken).

Additional Skills:

• Familiarity with SEO best practices and tools for web optimization.

• Understanding of mobile app ecosystems, including iOS and Android platforms.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Experience with A/B testing and conversion rate optimization.

For our part, we are ready to provide you with our complete and comprehensive support in order to cope with this list of tasks successfully. Our Product Department is waiting for you to become a part of it.